top of page

Robotic Process Automation

(RPA)

Intelligent Process Mining

Manually discovering and mapping the process is so 2017. We can automate much of that process.

Learn More >

Bots Development

We have the optimal for all your bot development needs with all experience levels.

Learn More >

RPA COE

Your RPA practice need a solid infrastructure known as the COE. We can help you mature. 

Learn More >

Automation Advisory

Not all processes are RPA ready. Not all RPA tools are appropriate for your business. We can help. 

Learn More >

Intelligent Process Mining

Windsor Consulting has always been on the cutting edge of technology. We are continuing that tradition even with RPA. With companies getting more and more comfortable with the digital worker concept, many are now realizing that learning the current process might not be as straight forward.  The ability to access actionable process intelligence is just as valuable in the digital worker environment, as it is when human workers are involved.

So there is a lot to say about this, but how do I say it in a way you do not start recommending us to your friends as a good nap time reading? hmmm...

We do seem to use lot of food when we need to get people attention around here. 

  • Spot redundant processes that you may be unaware of.

  • Identify robotic processes optimizations that can free up digital worker cycles — making even the most productive digital workforce even more productive.

  • Discover inefficient human-digital worker hand-off or vis versa

  • Provide quantifiable data on the financial impact of digital worker by process.

  • Compare human vs digital labor in terms of cost, accuracy, efficiency, and duration.

A Process Intelligence platform instantiates a corresponding risk and compliance framework for your Robotic Operating Model that both monitors and assesses automated process performance regularly:

  • Establishes a data-driven foundation for process governance and clearly documents and automates steps for risk mitigation.

  • Creates an RPA center of excellence that captures processes, exports processes into stubbed out RPA processes, or ranks processes for their perceived value score based on multiple data criteria.

  • Expand RPA scope by identifying process exceptions and launching remediation automatically.

  • Perform broader lifecycle management of both digital and human processes, and their interactions.

Target the Right RPA Opportunities

Process mining is used by many different industries to automatically model and present process flows. Similar to the digital twins first used in manufacturing settings, it exposes the inner workings of any business process as it actually happened, based on real data. A detailed process digital twin is the heart of intelligent process mining. Intuitive BI-style analytics makes it easier and faster to discover, analyze, and automatically monitor near real-time process flows — exposing the true depth and breadth of automation opportunities and challenges.

Here are four key common RPA challenges that an Intelligent Process Mining solution addresses — improving both implementation and at-scale sustainability:

Target processes with the greatest automation potential while reducing time to value

  • Delivers a single comprehensive end-to-end view of actual process execution that spans multiple business applications to uncover prime automation opportunities as well as potential side effects.

  • Easily identify high-value automation candidates based on actual process execution data that displays all process variations, as well as time and cost implications.

  • Enables quantifiable, data-driven return on investment calculations based on: #of transactions; # of process steps; Process AHT/TAT (duration); Cost per transaction.

  • Eliminates arduous, costly and often subjective manual process evaluation.

Intelligent Process Mining delivers 100% process visibility. Find high-risk or costly patterns you don’t expect.

Target High-Value RPA Opportunities

Avoid automation of broken or poorly executed processes

  • 100% “as-executed” process visibility allows teams to identify, analyze and correct process execution issues such as bottlenecks, compliance risks, or mis-sequenced execution pre-RPA

  • Avoid or fix broken processes that amplify RPA development costs and extend time to value

  • Identify potential changes in process execution that can expand the scope and value of RPA investments

Maintain post-RPA visibility for impacted processes

  • Ensure your automation investment is operating as expected post-deployment

  • Monitor automation’s up and down stream impact to ensure ongoing protocol compliance

  • Automated process execution monitoring in mixed mode scenarios (where bots incorporate human assistance) safeguards ROI commitments

  • Easily specify detailed scenarios or conditions that trigger real time alerts to the right people at the right time.

  • Clear, quantifiable post implementation cost impact that’s automatically monitored daily — providing data-backed justification for future automation initiatives

Execute RPA at enterprise scale

  • Use Process Intelligence as the air traffic control tower to establish a compliance and risk governance framework by monitoring enterprise-wide business processes in near-real time

  • Scaling from tens to hundreds, or even hundreds to thousands, of bots requires significant command and control to ensure automation remains synchronized across every process and business system it touches.

  • Monitor bot-enabled process execution in real time using alerting functionality to spawn automated remediation processes.

Build Your Own Process Digital Twin

An Interactive Process Model, also known as a Process Digital Twin, not only delivers 100% visibility for any process flow executed by your RPA bots or IT systems, it makes it possible to understand the complex dynamics that drive unexpected or undesired behaviors. Chances are you already have a significant IT platform investment as well as a variety of departmental systems, to ensure every meaningful piece of information is acquired about every support incidence or assigned task.

Intelligent Process Mining unlocks more of that value by automatically Discovering process flows, providing sophisticated tools to Analyze process behaviors, helping you Optimize productivity, customer satisfaction, and quality of service. Then, Monitor process execution in near real-time to sustain peak performance.

A Process Intelligence platform can help you improve every aspect of the RPA process — from end-to-end, regardless of the number of systems being used to store your data. Converting process data from any number of IT systems into actionable insight results in more accurate automation decisions, made faster and at lower cost. Intelligent Process Mining provides the confidence of making data-driven decisions that have sustainable impact on any aspect of service delivery. In short utilizing Intelligent Process Mining technology, you can ensure that your processes are flowing at peak efficiency in less time at a lower cost.

3 cups

Blueberries

3 cups

Flour

2 tsp.

Cinnamon

1 cup

Sugar

2 tsp.

Oil

2 tbsp.

Salt

1½ cups

Butter

I'M AN ORIGINAL CATCHPHRASE

I’m a paragraph. Double click here or click Edit Text to add some text of your own or to change the font. This is the place for you to tell your site visitors a little bit about you and your services.

I'M AN ORIGINAL CATCHPHRASE

I’m a paragraph. Double click here or click Edit Text to add some text of your own or to change the font. This is the place for you to tell your site visitors a little bit about you and your services.

I'M AN ORIGINAL CATCHPHRASE

I’m a paragraph. Double click here or click Edit Text to add some text of your own or to change the font. This is the place for you to tell your site visitors a little bit about you and your services.

bottom of page